posted 1 day ago on yahoo! technology news
Two years ago, Lytro's first camera showed us a world in which we never had to worry about getting the right photo anymore, where we could change focus and perspective well after we shot our photos in the first place. The Illum, Lytro's second model, is a $1,499 beast of a digital camera that is designed to completely reinvent the way we take and look at photos.

Read More...
posted 1 day ago on yahoo! technology news
A new report published Wednesday claims US wireless carriers have raked in "hundreds of millions of dollars" from unsuspecting customers by "cramming" unauthorized charges onto their bills. The dubious practice often finds wireless subscribers paying for premium short message services (PSMS) they have no recollection of signing up for. Cramming has "caused consumers substantial harm" according to the US Senate Commerce Committee. "Third-party billing on wireless phone bills has been a billion dollar industry that has yielded tremendous revenues for carriers," the report found.

Read More...
posted 1 day ago on yahoo! technology news
Apple's said to be working on a set-top box that many hope will revolutionize the way we watch TV, but according to The Information, we shouldn't expect to see it this year. The project has reportedly been held up by Apple's inability to strike the necessary deals with cable providers, which are said to be concerned that Apple might eventually replace them as the company that consumers look to when they're shopping for TV services. The potential merger of Comcast and Time Warner Cable is also reported to be one of the issues that Apple sees as holding up the deal. Of course, rights issues have long been reported to be one of the major roadblocks in Apple's plan to take on TV.

Read More...
posted 1 day ago on yahoo! technology news
Comcast regularly comes in at the bottom of customer satisfaction rankings, and a recorded phone call with an especially frustrating customer service rep recently reinforced that impression. The Verge interviewed more than 100 current and former Comcast employees to find out why. We're publishing the results in a series called Comcast Confessions, and we also had a short conversation about it in the office today. Check out the video above.

Read More...
posted 1 day ago on yahoo! technology news
That list of “exciting new product categories” Apple CEO Tim Cook loves teasing at every opportunity keeps getting smaller and smaller — and now it looks like one of Apple’s most interesting new products that was rumored to be slated for a 2014 debut will not launch until sometime next year. TV isn’t exactly a “new product category” for Apple, but the company is widely expected to relaunch Apple TV as a hub for content streaming, video games and other third-party apps. This massive update was expected to debut sometime this fall, but now it appears as though a fall release isn’t in the cards. According to a new report from The Information, which has a solid track record when

Read More...
posted 1 day ago on yahoo! technology news
Microsoft on Wednesday unveiled its Xbox game console in China, the first to enter the market after an official ban 14 years ago, even as it faces a Chinese government probe over business practices. China's State Administration for Industry and Commerce said Tuesday it was investigating the US technology firm for "monopoly actions" related to its flagship Windows operating system and Office suite of software. The day after the announcement of the investigation, Microsoft introduced its newest Xbox One model to the potentially vast Chinese market ahead of the official sales launch, which a company representative said would be September 23. "We are deeply committed to deliver the very best games and entertainment experience for fans in China," Yusuf Mehdi, chief marketing and strategy officer for Xbox, told reporters at an event billed as a chance to "experience" the Xbox.

Read More...
posted 1 day ago on yahoo! technology news
In June 2014, a Comcast customer recorded a frustrating call with a customer service representative and posted it to the internet. Comcast has notoriously poor customer service and little competition in most of its markets, so unhappy customers can't switch. At the same time, Comcast is preparing for an acquisition of Time Warner Cable, something critics say would worsen problems at both companies and reduce choice for consumers. Almost anyone that has tried to cancel cable service, wireless service, or a gym membership knows how difficult it can be to do over the phone, but a recent call to Comcast by one customer might take the cake for the worst of them all.

Read More...
posted 1 day ago on yahoo! technology news
Nilay Patel talks to Adrianne Jeffries about Comcast Confessions, an investigative reporting series on The Verge based on extensive interviews with current and former employees about life inside America's largest cable company.

Read More...
posted 1 day ago on yahoo! technology news
A Facebook user who claims the social network has failed to take action against a fake “revenge porn” Facebook page despite being notified about it, wants the company to pay $0.10 for every subscriber it has, or around $123 million in damages, The Wrap has learned. Meryem Ali filed a lawsuit against Facebook and her former friend, Adeel Shah Khan, who has apparently created the revenge porn Facebook profile showing Ali in photoshopped “false, phony, naked body shots,” and even in a sex act. Ali found out about the fake page when she was contacted by family members who received friend invites from the revenge porn profile. She then submitted repeated requests to Facebook asking the company to remove the profile, but it failed

Read More...
posted 1 day ago on yahoo! technology news
Apple has never been all that keen on the idea of releasing a MacBook with a touchscreen, even if it has been toying with the idea of releasing a larger “iPad Pro.” Just because Apple isn’t going to release a touchscreen MacBook, however, doesn’t mean that a bold entrepreneur on Kickstarter won’t give it a shot. A new Kickstarter projected called Modbook Pro X is trying to raise $150,000 to build a massive MacBook-tablet hybrid that even utilizes one of Steve Jobs’ most hated accessories — the stylus. The proposed device will feature a 15.4-inch Retina display with a resolution of 2,880 x 1,800 pixels, or 220 pixels per inch. You can use it as either a laptop or a tablet and it will also come

Read More...
posted 1 day ago on yahoo! technology news
Director Christopher Nolan says that Interstellar will have the grandest scope of any film that he's made yet, and we're starting to get a good look at just how far into the universe the movie will really go through its latest trailer. You won't be able to watch the trailer outside of Interstellar's newly launched website though, and even there it's hidden behind a passcode. To get through, you'll have to enter the code "7201969," as in, the date that Apollo 11 landed on the moon.

Read More...
posted 1 day ago on yahoo! technology news
For years, Nintendo has believed it could reject smartphone and tablet apps, yet still flourish. The reason for this delusion is familiar — it’s the toxic Last Blockbuster Syndrome that doomed the consumer electronics divisions of Motorola in 2004 and Nokia in 2007. Often at the start of a massive trend shift in consumer electronics, dominant dinosaurs get one massive hit built on a nearly obsolete paradigm, and that allows them to be lulled into a comfy trip to the grave. Nobody was surprised by the stiff quarterly loss and weak Wii U numbers Nintendo just reported. But there was one number in the report that was a bit of a shocker – 3DS sales sank below 900,000 in the spring quarter. The

Read More...
posted 1 day ago on yahoo! technology news
In a world filled with uncertainty, you have to ask what you are certain about. The number one thing I'm certain about is that the future is all about relationships. If you want a positive future, then you need to have positive relationships with your employees and customers. And if you want positive relationships, you have to focus on the glue...

Read More...
posted 1 day ago on yahoo! technology news
posted 1 day ago on yahoo! technology news
Comcast’s customer care service is a mess, as many affected customers and even former and current employees will attest, no matter what the company says in public. It all became even clearer following that customer call that was recorded by a certain tech personality, and which quickly went viral, as it revealed that Comcast is desperately trying to put a stop to service cancellations. The company took immediate action by apologizing for the incident and explaining its customer care policies publicly. Internally, the company served its employees a new memo supposed to be a reminder of its “customer interaction policy.” That memo has obviously leaked – maybe that was its purpose in the first place – and was published by The Verge. “Comcast

Read More...
posted 1 day ago on yahoo! technology news
Samsung’s first metal smartphone is reportedly releasing in less than a week, but don’t get too excited — it’s not going to be as great as you hoped. SamMobile reports that the upcoming Galaxy Alpha is going to be unveiled on August 4th, or roughly a month before Samsung takes the wraps off its highly anticipated Galaxy Note 4. But wait, why wouldn’t Samsung just unveil both at the same time? Largely because the Galaxy Alpha won’t be all that much to write home about compared to the Note 4. SamMobile says that from a hardware perspective, the Alpha will basically be a watered down Galaxy S5 with a a 4.8-inch 720p display, 32GB storage and a fingerprint scanner, among other

Read More...
posted 1 day ago on yahoo! technology news
BlackBerry fans, this is the moment you’ve been waiting for. In a memo sent to some customers earlier this week, BlackBerry announced that its most loyal users will soon be able to test pre-release BlackBerry products ahead of launch. The program is open to a limited number of BlackBerry device owners who are registered in the free BlackBerry Beta Zone, which currently has more than 400,000 registered members. BlackBerry’s full email to Beta Zone members, which was published earlier this week by CrackBerry, follows below. We’re excited to announce that in the near future we will be initiating an exciting new beta program for BlackBerry 10 devices! Based on your participation in past betas you look like you would be

Read More...
posted 1 day ago on yahoo! technology news
Quentin Tarantino's The Hateful Eight is back on. After saying that he would cancel the project earlier this year after its script leaked online, Tarantino has slowly begun hinting that he was coming back around to it, and others involved in the project have even suggested that it's preparing to start shooting. Now an ad in the film magazine Empire confirms as much, promoting the movie with a first poster and a premiere date of 2015. The ad also suggests, as the leaked script did, that Tarantino's upcoming western will shoot in 70mm, a rarely used higher-resolution format that results in some gorgeous images.

Read More...
posted 1 day ago on yahoo! technology news
By Diane Bartz WASHINGTON (Reuters) - U.S. mobile phone users have likely paid hundreds of millions of dollars in unauthorized charges "crammed" onto their bills, according to a report released by the U.S. Senate Commerce Committee on Wednesday ahead of a hearing on the subject. "Some carrier policies allowed vendors to continue billing consumers even when the vendors had several months of consecutively high consumer refund rates – and documents obtained by the committee indicate this practice occurred despite vendor refund rates that at times topped 50 percent of monthly revenues," the report found. In early July, a federal court in California shut down six companies accused of cramming more than $100 million in unauthorized charges on consumers' cellphone bills, according to the Federal Trade Commission. It is asking the company to refund the unauthorized charges.

Read More...
posted 1 day ago on yahoo! technology news
TouchPico is an Android-powered pico projector that’s about the same size as the Galaxy S4, and it can turn any surface, including a wall, into a touch-friendly 80-inch screen. With 28 days left in its Indiegogo campaign, the TouchPico has already raised more than $96,000 in pledges, topping its $55,000 funding goal. The trick component of the TouchPico that turns it into projector with a touchscreen display is the special infrared stylus accessory, whose movements are captured by the projector’s camera and turned into actions on the projected screens. In addition to working like a touch-enabled Android desktop, or a large tablet, the TouchPico also lets users project content from other devices on a wall, including Macs and PCs. The device

Read More...