posted 2 days ago on metafilter
I paid for a three-year next-business day on-site warranty for my computer. It has taken over a month for my computer to be fixed. It has been esclated to executive support. What should I do, and what should I ask for?So- Around 6 months ago I bought a Lenovo X1 Yoga. For peace of mind, I splurged on the pretty expensive three-year next-business-day on-site warranty with accidental damage protection. In mid-December, my laptop developed a crack in the screen. (I don't recall it getting dropped, but it's possible it did. In either event - the accidental damage protection covers that). Over a month later: My laptop is still not fixed. It had to be sent to the depot, where it has been for around 3 weeks now. The process has been horrible. I recently managed to get the attention of "executive support". My laptop is still at the depot. I'm not sure what I should be asking for from them at this point. Of course, I want my laptop back as soon as possible. But that does not seem sufficient. It doesn't seem right to me that a company can have you pay for a next-business-day warranty, then take a month to fix your computer, and just walk away. I feel like I should be asking for some additional remedy, but I don't have a good sense of what's fair or what's possible. (Should I ask for my money back on the warranty? For compensation for the time I spent without a computer? I actually ended up buying another, cheaper computer to use as a spare while this one was in the shop. Should I ask Lenovo to pay for that?) Does anyone have any specific experience or advice on this? (I live in Canada, if that matters, for any legal purposes...)

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posted 2 days ago on metafilter
At the moment the Galaxy S7 edge is being advertised heavily in the UK and if you buy one you get a free Gear Fit 2 smartwatch. I can also get a free Samsung VR headset. Do I want this stuff?I'm having a lot of trouble deciding whether to shell out for this phone, watch and headset. It would be about £38 per month and £100 up front with a 2 year contract. I currently have a 2 1/2 year old android phone and am paying £10 per month pay as you go. My old phone is fine and doesn't "feel" old to me. But a shiny new phone would be nice I guess. The smartwatch might be neat to have for fitness. My new year's resolution for 2016 was to get in shape and I've actually done it. It might be fun and motivating to track my workouts. Monitor my heart rate, etc. But I'm not really a data wankery type, more of a "big picture" person so I'm not sure whether I'd get a ton out of this. Also because women's clothes tend not to have pockets (grrrr) the times when the smartwatch would be most useful I might not have my phone on me so the watch wouldn't work then for texting, etc I think? The VR headset is pretty tempting. I tried it at my friend's house who has one of these phones and loved it - I watched the cirque de soleil thing and the guy singing in a studio and the feeling of being there blew me away. I think I would enjoy other immersive stuff like scuba diving simulations, trekking through forests, city tours, that kind of thing. If it could be used for exercising or even yoga (can it?) that would be brilliant. I'm not a gamer though so I'm not sure here would be enough to keep me busy? My friend got freaked out by the headset to the point he just gave it to me but it's no use without the phone. I can afford this stuff but it's not cheap and don't want to regret buying it. I do feel it would be nice to have a "reward" for getting in shape. But it's a lot of money to me. Any advice please? Or any feedback from using this phone, headset and/or watch? I'm not usually this indecisive but really feel I need someone to tell me what to do on this one! Thank you.

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posted 2 days ago on metafilter
Shakespeare's World is a collaboration between Zooniverse and the Folger Library's Early Modern Manuscripts Online project. On the Shakespeare's World website anyone can contribute transcriptions of bits of manuscripts from Shakespeare's time. The project benefits not only Shakespeare studies, but also historians of the early modern period and the lexicographers of the Oxford English Dictionary. Roberta Kwok wrote an article about the project for the New Yorker.

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posted 2 days ago on metafilter
I have recently begun a new position. It is not going well so far and reminds me very much of my most recent position, in which I was fired after only 4 weeks. I am terrified of being fired again and need pointers for how to best prove myself in my first weeks.So! I started a job in late September. In the first week of November I was fired. Things seemed pretty wobbly from the beginning; my first week was on a company retreat so all forms of on-boarding went out the window even though they were on the schedule. But I chalked it up to newbie probs and was totally blindsided by their decision to let me go, especially because the hiring process was very thorough. As some background: Over the course of about a month we exchanged 25 emails, performed 5 interviews, multiple writing exercises, and one big project that was judged by a panel of 5 people. Also multiple references were checked. The fact that they said I didn't have the skills they needed for the job (the reason for my termination) was a complete shock based on that process. During my brief time there, I was told multiple times, "Don't worry! You've got 'IT' and everything else can be taught!". I didn't catch on until later that they meant, "We will not teach you. You'll have to go figure it out on your own." Generally I am decent at figuring things out on my own, but I guess I do like to be shown/told how to do something the first time if that information is available. This job was tech support and they offered literally 0 training on the application. Actually the project stage of the interview was giving a presentation on using their software without any training, so based on their hiring me it looked like I had the right skill-set. What I failed to grasp was that every single step of the process would be the same--no training, teach yourself, best of luck. I blame myself a LOT for being fired. I feel like maybe I have some undiagnosed learning disorder or something, because things went so badly. I cried every day I worked there and nothing made sense, and when I asked for help and told my boss the things I'd tried, he'd say, "Dig in!". When I would say I was REALLY stumped and did need some guidance, he would still not help. Despite that, he would say things on Slack about how great I was and how I "Just got it, right out of the gate." So again, the firing was a super surprise. ANYWAY it is now and I have a new job that I'm excited about. However, I'm really scared that I will end up canned again, really rapidly. Reasons being: 1. Another person started in the same role but a week before I did. I have more experience in this field and even in this specific task, but since she started first, she is now training me. It feels like she already has quite the leg up on me due to her FIVE DAY lead. She also works in the home office with the boss, but I am in a satellite office out of state. We are the only 3 people on our team. I don't feel like we're competing or anything, I just worry that the disparity between the two of us and the proximity to the manager will make her stand out more and be the go-to for new tasks. She is already delegating things to me! 2. My first day should have been Monday in the home office and lots of on-boarding things were planned, but my flight was canceled. When I arrived Wednesday, it was the day of a big all-hands meeting and company lunch so there was no on-boarding. I'm back home now and still haven't been trained on the application. That in itself is fine, I totally get that I should be responsible for my own training now and I think I am up to speed on the application, but I still feel a bit at a disadvantage because a one-on-one walkthrough of the application WAS originally on my first day schedule. 3. I'm back home now and forgot my laptop charger in the other city. I feel like a big idiot for this. Because the weather at home is so awful, the charger that has been overnighted to me has not arrived yet. I tried to have IT set up VPN access on my personal computer but they were unable to. Because of this, the work I can do at home is limited but I do indeed need to be at home because the whole city is shut down and no one is in this office. 4. When I have asked my manager questions like, "In a case like n would you do Thing X or Thing Y?" and he has said, "There won't be answers to lots of these." To be fair, the task does involve a lot of gray area but as I said I have done this job before at a different company and the X & Y solutions I offered were both viable answers! The impression I get is that there are not a lot of processes/procedures, and I apparently operate much better with guidelines. Reviewing my job history, it seems that the vast majority of my jobs involved being micromanaged. My new manager appears to be much more hands-off, and I'm afraid I don't know how to be a free dog. I need a leash. :( So far the best I can come up with is to learn to be more proactive. I plan on meeting with or at least emailing my manager to say something like, "I am familiar with these tools that we use. Can you let me know if I am missing any?" just to be sure I have been given all the relevant programs that I'll be needing. However after that I'm stumped! I have been in the professional world for (oh god) 17 years now, but I have been fired from about 5 jobs. It's clear the problem is me. For the record, I have also NOT been fired from lots of jobs, too. The job I left before this was super great and I kicked ass at it, and this job should be practically identical in theory. Also I hate to say things that make it sound like I'm not proactive because I am really NOT a lazy person at work and I take my job seriously. Anyway my questions are: 1) Were you micromanaged and then given freedom? How did you deal? 2) Have you had to train yourself? How did you do it? 3) Have you been hired at the same time as someone else who had an advantage over you? How did you kick ass and stand out? 4) Have you been fired and traumatized by it? How did you recover? 5) Are you a manager? What would you like to see from a new hire? Anonymous because this is a lot of detail about my professional life and my profile is very much linked to me.

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posted 2 days ago on metafilter
I found a government job I'd like to apply for. Only trouble is, the deadline for applying was January 17, which is the day I'm typing this question. I'd still like to apply. How do I deal with the fact that I'll be a day late?I'm looking for a new job for reasons that have nothing to do with being unhappy at my current job. I was sort of taking a desultory look at some job postings last week, and I found one I'd like to apply for. The site said that the application was to be sent via US mail, and had to be received or postmarked by January 17th. I had intended to do the mailing today, but as luck would have it, I was sick as a dog today and unable to go to work. (Everything I need to apply is on my work computer and not accessible from home.) I'd still like to apply for the job, and the application will be only a day late. I figure I have nothing whatsoever to lose; the worst that will happen is that they won't look at the application. The question is, should I mention in the cover letter that I'm aware I'm a day late? I was thinking of saying something like "I am aware that this application is postmarked one day after the deadline, but due to illness I was unable to postmark it on time; I ask that you consider it anyway" or words to that effect. Should I say something like that, or should I just leave out any reference to the date, hoping that maybe they either won't notice or won't care?

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posted 2 days ago on metafilter
I am at a crossroad in my life, and don't know what to do. Ive been thinking about moving, but depression has been making me second guess myself. Details inside.I'm a woman in my late twenties, and I live in New York. I have traveled a good deal before, but have never actually lived anywhere else, bough I've always wanted to. I'm at a point I'm my life where, due to (really) bad outside circumstances, I have found myself both jobless and living with my parents. I could easily get a job in my service industry field if I applied in person, but I'm really depressed, and it's kicking my ass. I have a terrible resume, and I know I'm much more appealing in person, but I don't have the mindset to feel comfortable selling myself because I know my sadness will show through. What I've been doing in the meantime is getting a exercise field trainer certification in a niche specialty. I can easily finish that by February, or I can join a longer, more expensive sub speciality certification in the same exercise modality, which would mean working with clients one on one, more undesteanding of the field, and possibly better jobs at the end of it. It would also keep me here until September. Having said that, I have always wanted to live on the west coast (specifically San Francisco). I have a friend who also can move any time she wants, and we're thinking of moving together, but it's entirely up in the air. I'm not sure what to do here. This is also complicated by the fact that on a trip to San Francisco I took just last year, the friend that I was staying with sexually assaulted me. I was also raped my first week of college (now a decade ago), and have had terrible depression and trust issues since. I have a therapist, but I don't think she has helped me process the feelings that the trip last year reawakened in me. I was using my job to block out my depression, but since I'm not working any more all of the thoughts that I had banashed have returned. I'd really like to help myself take control and not be afraid of being in control of my life anymore. I'm just not sure how to accomplish this. Should I take a trip to clear my head? Should I move and start anew? Should I stay and complete a sub specialty program and move in the fall? Are there other options I'm not considering? I'd really like to move past this feeling of being stuck, and I'm miserable right now. I'm just not sure what the best plan of attack would be. Thanks in advance. Oh, and throwaway email here: [email protected]

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posted 2 days ago on metafilter
Good people, doing good things --- Rajesh Sharma, a grocery story owner in New Delhi, has spent the last seven years teaching children under a bridge. Nearly 200 underprivileged children from neighbouring ghettos now come to the school, known as 'Free School, Under The Bridge' located in one of the world's most polluted cities, New Delhi.

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posted 2 days ago on metafilter
Brexit is the result of an English delusion, a crisis of identity resulting from a failure to come to terms with the loss of empire and the end of its own exceptionalism. (Or - in song - as once summarised by Flanders and Swann)

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posted 2 days ago on metafilter
I just got a very personal gift(TM) from someone in my company. This kinda feels like a bribe, because she's always asking for work favours. I want to not accept it, but nicely.The gift was a tin of cookies and a pair of underwear. The underwear might be a bit weird but we work in a retail fashion company overseeing multiple brands and one of them is Victoria's Secret, and she is in the team for that. I appreciate the gift, but at the same time it smells like a bribe especially in light of recent experiences working with her. I work with her a lot, and often she takes things for granted, doesn't work according to SOP but expects everyone to cater to her. Accepting the gift would make me feel obligated to cater to her, which puts me in a very uncomfortable position. I don't want to accept the gift, but there are several complications: -Her office is in a different country. She somehow sent the gift through another colleague who travelled between our two offices. Not sure how to reject the gift because she's hundreds of miles away. -She's in a higher position than I am although I don't report to her. We are in different teams but our teams work closely together. -She might be a nice person outside of work, and the gift might have been given with pure intentions (unlikely). I still feel uncomfortable accepting it. So, my question is how do I reject the gift gracefully? I don't want to embarrass her or hurt her feelings, but she needs to know that I don't take gifts in exchange for favours. We communicate by email only.

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posted 2 days ago on metafilter
A number of digital "calls to action" have arisen since the election. I thought I had run across one that I can't find again.It was set up like a chart. A number of topics were in the first column. The next couple of columns had things you could do, groups you could donate to, etc. For instance, if you care about Issue A, you can learn more about it at Source B, you can take Action C, and make Donations D. Has anyone seen this and can point me to it again?

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posted 2 days ago on metafilter
As part of a general "Trying to change things up" (with bonus potential savings) push, I'm trying to bring lunch into work more. From a wedding gift, I am also now in possession of a dabba/tiffin-carrier. (Apologies if one term is preferred over the other, Google suggested they're interchangeable) One seems like a solution for another, so any suggested recipes/categories of food (or things to know/avoid in my use & care of this) would be appreciated.If it helps, my dabba has three tiers & I believe is stainless steel. I'm definitely interested in getting more into Indian cooking (Another gift was a masala dabba container), but I don't want to limit my options/use of this to just that, if that makes sense. I suspect some combination of "Rice/noodles, protein in sauce, some sort of vegetables, pickled or otherwise?" should work well as a baseline, but I also suspect I could get a bunch of small corn tortillas to fit in there & do fajitas, for example. Assume fairly good access to ingredients (as far as United States access goes) & a willingness to explore as far as cooking goes.

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posted 2 days ago on metafilter
Trying to copy and paste pages only gets me the wording, none of the graphics or formatting. What to do?I have successfully moved it to Google Slides, which has been helpful. But I want to publish the content on a website, not just link to the slides. I did that previously and I don't think that is great. At this point, I think I also need to update info, re-organize, yadda. The slideshow looks terribly dated, to put it as nicely as possible. Thanks. (I am aware that PowerPoint has a "convert to HTML" button (or did). For REASONS, this is of no use to me. )

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posted 2 days ago on metafilter
A bunch of baby pandas. Because we all need a dose of adorable right about now. Because with the beginning of the American apocalypse Friday, we could use a nice big dose of adorable. 23 baby pandas making their public debut in China should do the trick.

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posted 2 days ago on metafilter
I've done many searches on google and amazon with little luck, so I'm hoping somebody here will have some real-world experience with a power-bank for USB charging supports "pass through charging" (allows for multiple devices to be able to plugged into the device and charging at the same time the power-brick itself is being charged. The benefit, of course, is that while travelling, one can simultaneously charge both devices and the power-bank *at the same time*.In an ideal world, this device would support 3 simultaneous USB connections (at least 2), has at least 10,000mAh capacity, and won't get fried if I happen to travel internationally and put on a plug adapter. Is this too much to ask? Does anybody have experience with such a device? (This should also be a device that I can order on Amazon.) Thank you!

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posted 2 days ago on metafilter
I really don't like to cook. My ideal meal involves pulling bags out of the freezer and pantry, dumping a scoop from each into a bowl, and nuking. For example, microwaved frozen wild rice + Indian Fare eggplant sauce + precut kale + local frozen meatballs is a tasty dish that takes less than 20 seconds to prep. Can you help me brainstorm some meals that are HEALTHY and made up basically entirely of frozen/packaged meats, carbs, veg and sauces? I have access to a Trader Joe's, Whole Foods, and regular grocery store.

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posted 2 days ago on metafilter
Help a newbie out. I had kale growing last year over the summer, and they're still going strong. They're taking up half of the raised bed, and as I'm planting new baby vegetables (shoots?), I'm wondering if I'm supposed to take the old kale out.I understand crop rotation is important, but do old (but good) plants have to be taken out to avoid infestation, or anything like that? The kale has some aphids, but I'm treating them with diatomaceous earth. I've done this for a month now, but some aphids seem to like hanging around. I'm in Southern California, so it's pretty warm here. Thanks!

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posted 2 days ago on metafilter
Hola mefi!, The ladybro and I signed a lease on the apartment of our dreams. Then we went back at night to get the keys and... Oh no. The lighting is, shall we say, juvenile penitentiary chic. Thankfully, it seems fixable with some LED bulbs and some new shades for the flush mounts. So, I hop online and lamp shades are apparently the hot new investment commodity because the market is on fire- I can barely find something below $100.This can't be the case, can it? My current plan is to hit Target, buy a lamp and chuck the lamp portion. Why are individual shades so expensive? Its got me thinking that there must be a Zenni Optical of home decor. Is there? I'm way out of my depth on this subject and appreciate any hot tips you might have!

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posted 2 days ago on metafilter
I'm looking for a compilation of all of the book recommendations Obama has made over the last 8 years. There are lists that have come out with a few at a a time, but has anyone see a comprehensive list? Thanks!

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posted 2 days ago on metafilter
My darling dog Jack has gone blind, I'm looking for real-world suggestions for making his sightless-life better.We adopted Jack from rescue at roughly 9 years old (he's creeping on ~11 now). He's been a mess of mild health issues since, but pretty happy after a lifetime of generally shoddy care. His eyesight rapidly declined around Thanksgiving, which we've tried to treat, but ultimately Mr. Magoo has lost his sight completely. I come to AskMe for any tips or tricks you have in aiding us in the transition to total blindness. We know the big stuff, like not picking him up (he's 75 lbs anyway), commands like "step up" and "step down" for stairs and curbs, and not moving the furniture. But he's still running into furniture and walls, or spending an hour gazing in to the distance while whining, growling, or barking. He's getting lost in the house and completely refuses to go for walks. I'd love to get back to walking if there's a way, but at a minimum, I want to make him comfortable in his own home. I work from home, but my schedule will be very busy in the spring and I want him to be as adjusted as he can be before then. We have a dog walker who checks in, but once April hits, he and our other dog will be alone in the house for what amounts to a work day. Thank you, AskMe!

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posted 2 days ago on metafilter
My small town has the world's worst website - it was basically abandoned by its vendor sometime last year, and the city manager is in no hurry to remedy that. The former contractor was CivicPlus, and the new contractor/vendor is a group called Civica, which has recently been bought by another group called Granicus.Has anyone had experience with them, or heard of them? I've done a little searching on the Web, but the links don't seem worth including here - very jargony; a bunch of young-ish guys; services offered seem awfully far-ranging to have confidence in any particular one. They also do not list "local municipal website management" or such among those services. I'm beginning to wonder if we couldn't just hire a good webmaster to work on the staff of the IT department, and (ballpark) what contracting out a town's website might cost. I have started trying to raise these questions, but it may be a long-term project, and I'd like to be as well-informed otherwise as possible. Is there a vendor that is the gold standard for municipal websites?

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posted 3 days ago on metafilter
White Collar is my all-time favorite TV show. Recently I've speed-binged Burn Notice on Netflix, and I'm almost done. I'm looking for my next fix.I think what these shows have in common is: - Procedural dramas that don't take themselves too seriously - Likeable characters - Great chemistry between characters - Some tense drama but not too scary/violent/creepy - Plots that aren't overly complex (I can watch while doing something else and not feel lost) Other shows like this that I have enjoyed are Bones, Castle, and Psych. I'd also throw Miss Fisher's Murder Mysteries in this category. What can you recommend? (Must be available for streaming or iTunes purchase in USA.)

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posted 3 days ago on metafilter
We (me, my wife, our 12-year-old daughter and 9-year-old son) recently spent a weekend at Rough Creek Lodge and Resort on the edge of the Texas Hill Country. We had a great time and would like to do something similar this Spring. We want to try something with more hills, trees, and creeks this time around. I'm thinking northern Arkansas (I have visited Lost Valley/Buffalo River and loved the area) but that might be a little more drive than we'd like. Ideally, we'd stay within a four-hour drive of Dallas/Fort Worth but might be willing to drive a little more for something exceptional. Things we liked about our last vacation and want to find in another location: - Little or no schedule and the freedom to do our own thing - High-end/luxury accommodations - Activities available (driving range, hiking trails, zip line/rock wall, shuffleboard, nearby wildlife park, etc.) - Excellent meals provided - "Kids' Club" that provided dinner/movie/activities for the kids while my wife and I enjoyed a quiet dinner and "just the two of us" time Lacking a specific recommendation, pointers to resources on how to find this sort of place would be great. I keep ending up with generic hotel listings that don't cover what I'm looking for.

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posted 3 days ago on metafilter
New York Times President Obama on Tuesday largely commuted the remaining prison sentence of Chelsea Manning.

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posted 3 days ago on metafilter
"The fact that people make the opposite judgment — that kids are in more danger when parents leave on purpose — strongly suggests that their estimates of risk have been unconsciously inflated to help justify their stronger moral disapproval of parents who choose to leave children unsupervised." We're really bad at judging risk to kids. We're really good at judging parents. (Previously)

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posted 3 days ago on metafilter
I have my computer connected to two separate screens in different parts of one room. Strangely, if I want to play sound from the computer, I have to change source on my AV receiver depending on which screen I'm using: If using the monitor, then I need to use 'Line In 1', if the TV, then 'Optical'. Why is it not just using Line In 1 - which is what connects my computer to the Yamaha receiver? What do I need to do to only use 1 source with both screens? Thanks :)DETAILS Computer is connected to the TV with an Optical cable; it is connected to the Monitor with Displayport. The computer is connected to the AV receiver with L+R Line In cables. AV Receiver is a Yamaha RN500.

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